1. Introduction

We value your privacy and are committed to protecting your information. To help you better understand our privacy practices, we provide this notice explaining how we collect and use your personal information when you visit the HABLO website or use any of our services. By visiting the HABLO website or using our services, you agree to the terms described in this Privacy Policy.

HABLO guarantees full compliance with the Organic Law 3/2018, of December 5, on Personal Data Protection and guarantee of digital rights, as well as the General Data Protection Regulation (GDPR) 679/2016.

2. Data Controller

The data controller is:

Hablo Education S.L. (HABLO)
NIF: B40562837
Registered office: C/ Legazpi 23 10 10 - Playa de Gandía 46730 - Gandía - Valencia/València
E-mail: admin@habloeducation.es
Telephone: (+34) 689 721 239

3. Processing of personal data and consent to the transfer of data

The legal basis for the processing of your data is based on:

  • The contractual or pre-contractual relationship, according to Article 6.1.b of the GDPR.
  • The legitimate interest of the data controller, according to Article 6.1.f of the GDPR.
  • Your express consent, according to Article 6.1.a of the GDPR.

You have the right to withdraw your consent at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

HABLO does not transfer data to third parties or make international data transfers, except those authorized by the Spanish Data Protection Agency or when the user has given express consent. Any transfer of data will be carried out within the protection framework established by the Spanish Data Protection Agency or with the express consent of the user, and only to countries that guarantee the security and confidentiality of the information.

4. Purpose of the processing of your personal data

HABLO processes the information provided by the interested parties for the following purposes:

  • Inform you about our courses, promotions, events and other educational services related to our language school.
  • Arranging accommodation for students.
  • Maintain direct contact with you by email, phone or instant messaging, such as WhatsApp.
  • To create profiles based on the information provided, for example language of interest, frequency of contact or country of origin, in order to offer you services and content tailored to your interests.

We may use automated tools to send informational, promotional or follow-up communications, such as class reminders, payment reminders, attendance confirmations or educational content, always respecting the applicable legal basis and offering you the possibility to unsubscribe or revoke your consent at any time.

Automated decisions that produce legal effects or significantly affect you will not be made without human intervention.

5. Data collection and storage period

Data collection on the HABLO website is done through:

  • Contact form.
  • Spanish level test form.

Personal data collected from users will be kept for the following periods:

  • During the contractual relationship with the customer.
  • Until the user exercises his or her right of deletion.

However, we may retain personal data when reasonably necessary to comply with our legal obligations, including requests from law enforcement agencies, the Internal Revenue Service or SEPBLAC, resolve disputes, maintain security, prevent fraud or enforce our Terms of Use.

6. Legal basis for the processing of your personal data

There are different data protection legal bases that allow us to collect and process your personal data. These include:

Consent
This is given when you have given us your consent to collect and process your data for a specific purpose. For example, when you check a box to subscribe to our newsletter about Spanish courses, promotions, cultural activities or academic news.

Execution of a contract
In certain circumstances, we need your personal data in order to fulfill our contractual obligations. For example, to manage your enrollment in a Spanish course, to organize your leveling, to issue certificates of achievement or to manage the payment of your tuition.

Compliance with a legal obligation
When required by law, we are obliged to collect and process your personal data. For example, to issue invoices, comply with tax obligations or, where applicable, to handle documentation required for administrative procedures related to student visas.

Legitimate interests
We may process your personal data where necessary to meet our legitimate interests as an educational institution, provided that these interests do not override your fundamental data protection rights and freedoms. For example, we use your data when you contact us to answer your queries about our courses, advise you on the most suitable program for your level, handle course change requests or resolve complaints.

7. Authorization for calls and messages

By providing us with your telephone number, you authorize HABLO to contact you by telephone to inform you about our courses, promotions, events and other educational services related to our language school, in accordance with current data protection regulations.

8. Exercise of the rights of the interested party

As a user of HABLO's website, the current legislation recognizes the following rights in relation to your personal data:

  • Request access to your personal data.
  • Request rectification or deletion.
  • Request the limitation of processing.
  • Opposing treatment.
  • Request data portability.
  • Reject automated decisions that significantly affect you.

To exercise any of these rights, you should send your request to admin@habloeducation.es.

The exercise of these rights will be free of charge, except in cases where requests are manifestly unfounded or excessive, especially if they are repetitive. In such cases, we may charge a reasonable fee based on administrative costs or refuse to act on the request.

9. Claims

If you believe that the processing of your personal data does not comply with current regulations, you can file a complaint with the Spanish Data Protection Agency (AEPD).

10. Commercial communications and promotions

In accordance with the Law of Information Society Services and Electronic Commerce, HABLO does not engage in SPAM practices and does not send unsolicited commercial emails. In each form on our website, users can give their express consent to receive newsletters and commercial communications, in addition to the requested information.

11. Minors

HABLO does not process personal data of minors under fourteen years of age. In the event that data of a minor is collected by mistake, appropriate measures will be taken for its elimination, unless its conservation is required by the applicable regulations.

In accordance with Organic Law 3/2018 of December 5, 2018, minors over the age of fourteen may give their consent, except in those cases in which the law requires the consent of parents or guardians.

12. Acceptance and consent

By using HABLO's website, you acknowledge that you have been informed about the privacy conditions and agree to the processing of your personal data in accordance with the provisions of this Privacy Policy.

13. Modifications to the Privacy Policy

HABLO reserves the right to modify this Privacy Policy to adapt it to new legislation or jurisprudence. The modifications will be announced on this page with reasonable notice before its application.

14. Contact information

If you have any questions about this Privacy Policy or wish to exercise your rights, you can contact us at admin@habloeducation.es or by calling (+34) 689 721 239.